The Lauen Ashtyn Collection does not offer refunds on our products. However, we are pleased to accommodate exchanges within 14 Days on all pieces that have not been worn or tampered with. Any item that has been worn or altered in any way is not eligible for exchange. To initiate an exchange, please email our team at yogirlyogawear.com with your order number and the item you would like to exchange, and we'll provide you with the return address. You are responsible for all exchange shipping costs. We recommend that you send your order back with a tracking option because YoGirl Yoga Wear will not be responsible for lost packages.
When receiving your package, we will inspect it. After we inspect your exchange we will process your new order for shipment. It takes U.S. orders 1-2 days to process the order and 3-7 business days to be delivered with standard free shipping.
You must contact us prior to sending your exchange, as the address for exchanges is different from the address in which your product was shipped. Please note that exchanges for merchandise returned without contacting us cannot be guaranteed. All exchanges MUST be shipped via UPS, FedEx or DHL. You are responsible for the cost of shipping your exchange back to YoGirl Yoga Wear.
If your exchange is a lesser value than the one you originally purchased. You will receive a company credit for the difference. This credit may be used on any YoGirl Yoga Wear product.