Exchange Policy
WE ARE ALWAYS HERE TO HELP.
We are pleased to accommodate exchanges within 14 days on all items that have not been worn or tampered with. Any clothing that has been worn, washed or altered in any way are not eligible for exchange. To initiate an exchange, please email our team at contact@yogirlyogawear.com with your order number and the item you would like to exchange, and we'll provide you with our return address. You are responsible for all exchange shipping costs. We recommend that you send your order back with a tracking option because Yogirl Yoga will not be responsible for lost packages.
When receiving your package, we will inspect it. (If we find that the items have been worn or damaged in any away, The Lauren Ashtyn Collection will return the item to you.) After we inspect your return we will process your new order for shipment. It takes U.S. orders 1-2 days to process the order and 3-7 business days to be delivered.
You must contact us prior to sending your exchange, as the return address may be different from the address your order was originally shipped. Please note that exchanges for merchandise returned without contacting us cannot be guaranteed.
When receiving your package, we will inspect it. (If we find that the items have been worn or damaged in any away, The Lauren Ashtyn Collection will return the item to you.) After we inspect your return we will process your new order for shipment. It takes U.S. orders 1-2 days to process the order and 3-7 business days to be delivered.
You must contact us prior to sending your exchange, as the return address may be different from the address your order was originally shipped. Please note that exchanges for merchandise returned without contacting us cannot be guaranteed.
If your new order a lesser value than the one you originally purchased. You will receive a company credit for the difference. This credit may be used on any YoGirl Yoga product.
You may contact us by e-mail at contact@yogirlyogawear.com. Yogirl Yoga Customer Service Department is open Monday - Friday 9 am - 5 pm (eastern time). We always guarantee a response within 24 hours and will be happy to help you!
